Training Specialist
Function
As a Training Specialist you are instrumental in designing, developing, and delivering training programs to end users of our software products.
What is UMAX?
UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs to serve.
As a Training Specialist…
As a Training Specialist you are instrumental in designing, developing, and delivering training programs to end users of our software products.
What is UMAX?
UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs to serve.
As a Training Specialist…
- Develop Training materials to support the implementation of software products
- Conduct training sessions both in person and virtually to educate end-users on how to use software applications effectively
- Customize training programs to meet the specific needs and skill levels of different user groups
- Collaborate with internal Itineris teams to remain up-to-date on new feature and updates to software products
- Provide ongoing support to end-users by answering questions,troubleshooting issues and offering additional training as needed
- Collect feedback from users to assess the effectiveness of training programs and make recommendations for improvements
- Stay informed about industry trends and best practices in software training and incorporate them into training programs
- Facilitate client testing and validation of converted data,business processes and software modifications
- Complete special training projects, as assigned
Your application journey
At Itineris, we believe in a personal approach to help you determine if a career with us is the right fit for you.
1
Apply online
Apply for one of our job openings or send us your CV and motivation. We’ll be happy to check if we find a match.
2
LET’s
MEET
We’ll contact you by phone to discuss your skills and career goals, and to assess whether they align with what we are looking for. If we are a good match, you’ll be invited for an interview at our Atlanta offices.
3
Expert interview
You’ll be interviewed by one of our experts, who will also provide you with more details about the job content, company culture, and growth & development opportunities.
4
Contract proposal
If we click, we’ll be happy to send you a contract proposal, and welcome you to our #OneMagentaFamily!