FEATURED ARTICLE
3 ways AI is transforming how utilities serve customers
The utility sector has long been known for reactive customer service, long wait times, and impersonal responses to inquiries. Fortunately, technological advancements have paved the way for tremendous improvements in this space, and they’re more accessible than ever before.
Industry insights
A CIS with Microsoft power, utility focus
When utilities seek a new CIS, they are often forced to choose between large vendors with weak support and smaller vendors that lack technological power. But what if you could have both?
Transforming energy suppliers into solution providers: 5 key strategies
In today's fast-paced world, energy suppliers must evolve into comprehensive solution providers. Discover five key strategies to lead this evolution.
3 ways AI is transforming how utilities serve customers
Discover how Microsoft's Copilot AI, a natively integrated component of our UMAX CIS/CRM, can enhance customer experience, alleviate demand on your customer service teams, and boost operational efficiency.
Transforming Energy Management in Utilities: how to put your customers in control
Discover 3 actionable strategies energy suppliers can implement to empower their customers and drive a paradigm shift in energy management.
Strategies for utilities: how to excel on the road to Net Zero
Learn how the road to Net Zero not only aligns with global environmental goals but also presents a unique opportunity for you to strengthen your market position.
Dynamic energy contracts – the future of energy pricing
Learn how utilities can empower their customers to adapt their consumption patterns. Discover 4 effective strategies for implementing dynamic contracts.
Company news
Software company Itineris accelerates expansion in the U.S.
Three contracts signed, including one with the ninth largest city in the country. Additionally, Flanders’ largest drinking water company extends its partnership.
Dallas Water Utilities selects Itineris for customer information system replacement
After a thorough evaluation process, Dallas Water Utilities selected Itineris to implement UMAX to replace their aging legacy system.
Manatee County achieves digital transformation milestone with successful UMAX CIS deployment
We're excited to announce that Sarasota County Public Utilities has contracted with Itineris for the implementation of our UMAX CIS.
Event calendar
WEF/AWWA Utility Management Conference
February 11-14, 2025 in Dallas, Texas
We look forward to meeting you at WEF/AWWA Utility Management Conference on February 11-14, 2025 in Dallas, Texas
DISTRIBUTECH 2025
March 24-27, 2025 in Dallas, Texas
We look forward to meeting you at DISTRIBUTECH 2025 on March 24-27, 2025 in Dallas, Texas
Large City/County CIO Summit
April 9 – 10, 2025 in Seattle, Washington
We look forward to meeting you at the Large City/County CIO Summit on April 9 - 10, 2025 in Seattle, Washington
AZ Water Conference
April 15-17, 2025 in Phoenix, Arizona
We look forward to meeting you at the AZ Water Conference on April 15-17, 2025 in Phoenix, Arizona
IUCX Conference
May 6 – 8, 2025 in Phoenix Convention Center, Arizona
We look forward to meeting you at the IUCX Conference on May 6 - 8, 2025 in Phoenix Convention Center, Arizona
FMEA Annual ConferenceJuly 22-24, 2025 in Palm Beach, Florida
We look forward to meeting you at the FMEA Annual Conference on July 22-24, 2025 in Palm Beach, Florida
E Source Forum
October 6-8, 2025 in Denver, Colorado
We look forward to meeting you at E Source Forum on October 6-8, 2025 in Denver, Colorado
TML Annual ConferenceOctober 29-31, 2025 in Fort Worth, Texas
We look forward to meeting you at TML Annual Conference on October 29-31, 2025 in Fort Worth, Texas
EMACS – The Customer Experience ConferenceOctober 14-16, 2025 in Dallas, Texas
We look forward to meeting you at the EMACS - The Customer Experience Conference on October 14-16, 2025 in Dallas, Texas
