FEATURED ARTICLE
3 ways AI is transforming how utilities serve customers
The utility sector has long been known for reactive customer service, long wait times, and impersonal responses to inquiries. Fortunately, technological advancements have paved the way for tremendous improvements in this space, and they’re more accessible than ever before.
Industry insights
Company news
City of Baltimore selects Itineris’ UMAX CIS solution for water billing and customer care
The City of Baltimore has signed an $8.4 million (USD) contract with Itineris to replace its legacy customer information system (CIS) with our UMAX solution.
Gartner positioned UMAX in MQ 2013
We’re happy to announce that Itineris and our UMAX solution were positioned in the 2013 edition of the Gartner Magic Quadrant for Utilities CIS!
Unique Achievement: Simultaneous go-live of Upstream! at 4 clients
This once again shows that UMAX is an agile, future-proof and flexible business solution for Utilities.
