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3 ways AI is transforming how utilities serve customers

The utility sector has long been known for reactive customer service, long wait times, and impersonal responses to inquiries. Fortunately, technological advancements have paved the way for tremendous improvements in this space, and they’re more accessible than ever before.

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Lansing BWL is LIVE on UMAX! On-budget and on-time.

August 3rd, 2021|

We are pleased to announce that Itineris has successfully implemented our cloud-based Customer Information Solution, UMAX, at The Lansing Board of Water & Light (BWL). The implementation was successfully delivered on-time, and on-budget.

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