Supercharge your utility data to benefit your customers and society
Water companies are currently facing numerous challenges due to the climate crisis, changes in weather patterns, and population growth.
To guarantee the water supply for the future, water conservation has become increasingly critical.
Reaching conservation goals, while challenging, is achievable when data is paired with powerful tools capable of interpreting it and taking appropriate action. This ensures you can deliver transformative benefits to your customers, society, and the environment.
Maximize your data’s potential: 4 key benefits
Inspiring use cases
Severe droughts are becoming more frequent in various US states and regions, including the City of Georgetown (CoG) in Texas, which provides water services to around 80,000 citizens.
During the dry season (April-September), the city imposes restrictions on garden watering. Historically, detection of unauthorized usage and follow-up on these restrictions were often manual and labor-intensive.
By utilizing the custom algorithms we developed, the city was able to transition to automatic detection of unauthorized usage. This enabled them to engage customers proactively and in a more timely manner.
SWDE is one of the largest water companies in Belgium, operating two million meters. Their goal was to assist public authority customers in conserving water.
By using advanced algorithms in their smart meter profile data, which is more sophisticated than the basic alarms generated by the meters, they were able to detect water leaks.
This enabled them to dynamically present insights in a web portal where public authority customers could view potential opportunities for savings. With this proactive communication, they could also boost customer engagement and satisfaction.
Continue Reading
Transforming energy suppliers into solution providers: 5 key strategies
In today's fast-paced world, energy suppliers must evolve into comprehensive solution providers. Discover five key strategies to lead this evolution.
3 ways AI is transforming how utilities serve customers
Discover how Microsoft's Copilot AI, a natively integrated component of our UMAX CIS/CRM, can enhance customer experience, alleviate demand on your customer service teams, and boost operational efficiency.
Transforming Energy Management in Utilities: how to put your customers in control
Discover 3 actionable strategies energy suppliers can implement to empower their customers and drive a paradigm shift in energy management.