Gartner

Gartner positioned UMAX in MQ 2013

DATE

October 10, 2014

SHARE

We’re happy to announce that in the 2013 edition of the Gartner Magic Quadrant for utilities CIS, Itineris was positioned, among the other 11 software providers, for its UMAX business solution.

The Gartner Magic Quadrant for utilities CIS is a guide for buyers (utilities) looking for Customer Information Systems (CIS) in the energy market. Criteria for evaluation, used by Gartner, include product and service breadth, view on the future, execution/delivery, responsiveness, track record, customer experience, and many more.

According to the report: “Given the number of players in the market (more than 200 billing and customer care software products), potential buyers (utilities) should consider that a listing on the Magic Quadrant is a good indication of vendor and product credibility”… “Most leading vendors also support billing for multiple utility services (such as gas or water), as well as metered and unmetered services/products.”

Continue Reading

  • Boston Water and Sewer Commission selects Itineris’ UMAX for new Customer Information System

    The Boston Water and Sewer Commission has chosen our UMAX® customer information system (CIS) to replace its legacy customer service and billing technology.

    Read the full article

  • Cape Fear Public Utility Authority chooses Itineris to replace ERP/CIS software systems

    Cape Fear Public Utility Authority has chosen Itineris to replace its aging enterprise resource planning and Customer Information Systems.

    Read the full article

  • Dunea selects UMAX CIS/ERP solution

    Dutch water company Dunea looks ahead to streamline operations for the future and selects Itineris to guide them through this business transformation.

    Read the full article