WE’RE HERE TO SUPPORT YOU

Proven utility expertise.
Personalized service.

With over 20 years of experience in the utilities sector, we know the industry inside out and understand what it takes to help you succeed.

Our proven methodology ensures every solution is delivered on time, on budget, and with exceptional quality – backed with a track record of never failing a project.

With Itineris, you’re never just another account. You get direct access to our team and a partnership built on trust, responsiveness, and long-term collaboration.

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Automated processes

Solution Delivery & System Integration

We work with you to reshape business processes and deliver real value to your customers.

Services Consultancy2

Architecture Consultancy

Together, we build a strong foundation that supports best practices and long-term success.

Business

Business Consultancy

We collaborate to identify inefficiencies, lower cost-to-serve, and improve customer satisfaction.

Managed Services

Managed
Services

We continue working alongside you to enhance your solution with the latest innovations.

Peter Hunt, Chief Operating Officer, Boston Water & Sewer Commission

We were looking for a partner who truly listens – who sees us as more than just another account. With Itineris, that’s exactly what we found. Over time, we’ve built a relationship rooted in trust and responsiveness. Although Itineris has expanded significantly in recent years, they continue to treat us like part of the family. Whenever we reach out, they’re there – and that consistency makes all the difference.

Peter Hunt

Chief Operating Officer
Boston Water & Sewer Commission

Cecil McMaster, NY DEP

We were looking for a partner who truly listens – who sees us as more than just another account. With Itineris, that’s exactly what we found. Over time, we’ve built a relationship rooted in trust and responsiveness. Although Itineris has expanded significantly in recent years, they continue to treat us like part of the family. Whenever we reach out, they’re there – and that consistency makes all the difference.

Peter Hunt

Chief Operating Officer
Boston Water & Sewer Commission

Solution Delivery &
System Integration

Technology is a powerful enabler, but true transformation is driven by people.

Our team of subject matter experts work side by side with your utility teams to reshape business processes, integrate systems seamlessly, and deliver real value to your customers. We ensure that our solutions are implemented efficiently, enabling your teams to work smarter from day one.

Architecture Consultancy

From the first conversation to project discovery, we listen.

We take the time to understand your challenges and goals, providing functional and operational guidance tailored to your utility. Together, we build a robust, scalable architecture that supports industry best practices and ensures long-term success.

Business Consultancy

We provide data-driven insights to give you full visibility into your utility’s operations.

We show you how your teams use UMAX, where resources are allocated, and how long key processes take – and why. This helps you identify inefficiencies, optimize operations, reduce cost-to-serve, and improve customer satisfaction.

Managed Services

Our commitment doesn’t end at go-live.

We work alongside you to continuously enhance your solution, applying the latest innovations, features, and security updates. With our dedicated Managed Services, your utility stays ahead of evolving market demands, maximizes efficiency, and consistently exceeds your operational and customer service goals.

Discover how we empower utilities to work smarter

Discover how we empower utilities to work smarter

A utility expert will be in touch shortly.

Our global partner network

We combine our in-house teams with a strong network of partners
to deliver expertise, local knowledge, and scalable support.

Itineris Partner: Microsoft
Itineris Partner: Solgari
Itineris Partner: fourvision
Itineris Partner: Capgemini
Itineris Partner: Cegeka
Itineris Partner: delaware
Itineris Partner: ctg
Itineris Partner: EY
Itineris Partner: Annata
Itineris Partner: HSO
Itineris Partner: Astral Tech
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OUR SOLUTIONS

UMAX Utility Suite

Itineris’ UMAX Utility Suite is a flexible, AI-powered platform for utilities, combining CIS, CRM, ERP, and data solutions. It helps you streamline operations, deliver personalized customer experiences, and act on real-time insights, all seamlessly powered by Microsoft and Copilot.

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UMAX Customer Platform

At the core of our Utility Suite, the UMAX Customer Platform provides a robust set of modules designed to streamline operations, simplify processes, and elevate customer engagement.

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UMAX Real-Time

Leverage real-time data to optimize operations, enable dynamic pricing, manage imbalances, and run what-if simulations – supporting complex tariffs and the rollout of new products and services.

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UMAX Add-ons

Extend and enrich your UMAX experience with advanced capabilities that seamlessly integrate with the UMAX Customer Platform.

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UMAX & AI

AI and Microsoft Copilot are natively embedded in the UMAX Utility Suite, using machine learning and intelligent agents to help you work smarter and achieve better results.