UMAX REAL-TIME

Flexible tariffs. Actionable insights.

Utilities face rapidly changing markets, fluctuating demand, and increasingly complex pricing and consumption challenges.

UMAX Real-Time, an advanced extension of the UMAX Customer Platform, enables dynamic pricing, imbalance management, what-if simulations, and actionable insights – helping you optimize margins, improve operational efficiency, and strengthen customer trust.

UMAX Real-Time

Real-Time Rating & Billing

Quickly launch new products, process high-frequency data securely, and support Time of Use (TOU), dynamic, and peak-based pricing. Enable water conservation, leakage detection, and prepayment programs.

Data-Driven Decision Making

Turn real-time data into actionable insights, optimize operations, and boost customer engagement with configurable dashboards. Seamlessly integrate with flexibility providers and Distributed Energy Resources (DER) for grid balancing.

What-If Simulations

Quickly launch new products, process high-frequency data securely, and support Time of Use (TOU), dynamic, and peak-based pricing. Enable water conservation, leakage detection, and prepayment programs.

Use Cases powered by UMAX Real-Time

Smart Water Conservation

Water overuse increases costs and threatens sustainability goals.

UMAX helps you act in real time by notifying customers who exceed water conservation limits and encouraging behavioral change. If usage doesn’t improve, penalties can be applied automatically. Customers can also track their consumption and insights via a self-service portal.

UMAX Smart Water Conservation

Prepay

Managing outstanding balances and financial risk is a constant challenge for utilities.

UMAX lets your customers preload funds into a real-time wallet. Prices are calculated instantly, balances update automatically, and invoices are settled seamlessly, while the self-service portal gives full transparency and control.

UMAX Prepay

Dynamic & Flexible Pricing

Rapidly changing market conditions make traditional pricing models inefficient for energy utilities.

UMAX ingests market prices and consumption data in real time to calculate dynamic rates at granular intervals. Customers get instant access to live usage and pricing via a portal or app, and flexible products can be deployed quickly to balance demand, supply, and grid constraints.

UMAX Dynamic & Flexible Pricing

OUR SOLUTIONS

UMAX Utility Suite

Itineris’ UMAX Utility Suite is a flexible, AI-powered platform for utilities, combining CIS, CRM, ERP, and data solutions. It helps you streamline operations, deliver personalized customer experiences, and act on real-time insights, all seamlessly powered by Microsoft and Copilot.

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UMAX Customer Platform

At the core of our Utility Suite, the UMAX Customer Platform provides a robust set of modules designed to streamline operations, simplify processes, and elevate customer engagement.

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UMAX Real-Time

Leverage real-time data to optimize operations, enable dynamic pricing, manage imbalances, and run what-if simulations – supporting complex tariffs and the rollout of new products and services.

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UMAX Add-ons

Extend and enrich your UMAX experience with advanced capabilities that seamlessly integrate with the UMAX Customer Platform.

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UMAX & AI

AI and Microsoft Copilot are natively embedded in the UMAX Utility Suite, using machine learning and intelligent agents to help you work smarter and achieve better results.

Discover how we empower utilities to work smarter

Discover how we empower utilities to work smarter

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