Itineris | Utility news & events

Solutions
UMAX Utility Suite
A set of CRM, CIS, ERP and Data solutions, specifically designed for utilities, on the powerful Microsoft platform. Seamlessly powered by AI and Microsoft Copilot.

UMAX Customer Platform
The core of our Utility Suite. It features a set of modules that help utilities streamline their business processes and boost customer engagement.

UMAX Real-Time
An advanced extension of the UMAX Customer Platform, enabling dynamic pricing, imbalance management, what-if simulations, and actionable insights.

UMAX Add-ons
Extend and enrich your UMAX experience with advanced capabilities that seamlessly integrate with the UMAX Customer Platform.

UMAX & AI
AI and Microsoft Copilot are natively embedded in the UMAX Utility Suite, using machine learning and intelligent agents to help you work smarter and achieve better results.
Services
Sectors
100% focused on utilities
Whether your utility provides electricity, gas, water, stormwater, wastewater/sewer services, or a combination of these, Itineris has an out-of-the-box solution tailored to meet your needs.

Energy Utilities
Provide outstanding customer service while keeping your cost to serve low.

Water Utilities
Customer centricity and cost-efficient operations to support sustainability challenges.

EV Operators
Improve their efficiency, provide better customer service, and drive growth & margin.
Platform
Customers
Company
Careers
Careers at Itineris
Our teams across Europe & the UK, North America, and India work together every day to help energy and water utilities innovate. If you’re ready to make an impact, choose your region and explore the opportunities waiting for you at Itineris.

Europe & UK
Explore opportunities across our European offices.

North America
Join our growing team serving utilities across the US and Canada.

India
Help build the next generation of utility technology from our India hub.

FEATURED ARTICLE

Enovos Luxembourg selects Itineris as long-term partner to modernize operations and drive innovation

Enovos Luxembourg, the leading energy supplier and producer of renewable energy in Luxembourg, has selected Itineris and its UMAX platform to support the next phase of its operational transformation.

Enovos selects Itineris

Industry insights

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Company news

City of Baltimore selects Itineris’ UMAX CIS solution for water billing and customer care
The City of Baltimore has signed an $8.4 million (USD) contract with Itineris to replace its legacy customer information system (CIS) with our UMAX solution.
Read the full article
Gartner positioned UMAX in MQ 2013
We’re happy to announce that Itineris and our UMAX solution were positioned in the 2013 edition of the Gartner Magic Quadrant for Utilities CIS!
Read the full article
Unique Achievement: Simultaneous go-live of Upstream! at 4 clients
This once again shows that UMAX is an agile, future-proof and flexible business solution for Utilities.
Read the full article

Event calendar

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Itineris & UMAX

Itineris develops and implements UMAX, a set of cloud-based solutions for utilities.

UMAX supports accurate conversion of meter readings to bills, with extensive customer and field service support capabilities.

The UMAX solutions are built on the Microsoft Dynamics 365 platform.

ISO IEC 27001 itineris

Microsoft D365 Certified

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Contact us

Itineris Belgium (HQ)
Westrem Building
Kortrijksesteenweg 1144 A
9051 Sint-Denijs-Westrem (Ghent)
Belgium
T +32 9 386 01 02

Itineris Atlanta (USA)
600 Peachtree St. NE
Suite 2430
Atlanta, GA 30308
USA
T +1 678 894 2177

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