Itineris | UMAX Utility Suite on Microsoft Dynamics 365

A powerful SaaS solution for future-ready utilities

UMAX runs on the Microsoft Dynamics 365 platform and Azure Cloud, delivering secure, reliable, always-accessible data to transform your operations and elevate customer service.

Microsoft stack: Azure, Copilot, Dynamics 365

Secure

Microsoft’s enterprise-grade security, advanced threat protection, and global compliance ensure your customer and operational data is protected at all times.

Scalable

Built on the Azure Cloud, our solutions are highly available, stable, and scalable, whether your utility serves tens of thousands or millions of customers.

AI-driven

You can leverage the latest Microsoft innovations, including AI and Copilot, to automate your processes, gain predictive insights, and deliver superior customer experiences.

Flexible

Microsoft’s common data model and open architecture allow you to seamlessly integrate with other business applications, IoT devices, and third-party solutions, unifying your operations.

Future-proof

Continuous updates and cloud-first delivery ensure your utility always runs on the latest technology without costly upgrades or downtime.

Connected

Our native integration with Microsoft 365 applications and the Power Platform empowers your teams to collaborate efficiently, automate tasks, and make smarter decisions across departments.

Turn your utility data into action with our native integrations

Microsoft Power BI

Analyze data, unlock insights, and modernize your operations. Build interactive dashboards fast with templates, drag-and-drop simplicity, and real-time integration.

Microsoft Power Apps

Automate processes, unlock insights, and modernize your operations. Build low-code apps fast with templates, drag-and-drop simplicity, and instant deployment.

Microsoft Copilot

Leverage AI to automate routine tasks, access intelligent recommendations, and gain real-time insights – empowering faster, smarter decisions across your utility.

With our open architecture
you can easily integrate with other solutions

Standard APIs

Integrate data and functionality from UMAX in other applications, including Portals and Mobile Apps.

Connected Processes

Create connected processes between UMAX and other internal or external applications.

Open Data

All data in UMAX is available for external consumption, advanced analytics and AI-driven insights.

Standard APIs

Integrate data and functionality from UMAX in other applications, including Portals and Mobile Apps.

Connected Processes

Create connected processes between UMAX and other internal or external applications.

Open Data

All data in UMAX is available for external consumption, advanced analytics and AI-driven insights.

OUR SOLUTIONS

UMAX Utility Suite

Itineris’ UMAX Utility Suite is a flexible, AI-powered platform for utilities, combining CIS, CRM, ERP, and data solutions. It helps you streamline operations, deliver personalized customer experiences, and act on real-time insights, all seamlessly powered by Microsoft and Copilot.

UMAX Customer Platform

At the core of our Utility Suite, the UMAX Customer Platform provides a robust set of modules designed to streamline operations, simplify processes, and elevate customer engagement.

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UMAX Real-Time

Leverage real-time data to optimize operations, enable dynamic pricing, manage imbalances, and run what-if simulations – supporting complex tariffs and the rollout of new products and services.

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UMAX Add-ons

Extend and enrich your UMAX experience with advanced capabilities that seamlessly integrate with the UMAX Customer Platform.

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UMAX & AI

AI and Microsoft Copilot are natively embedded in the UMAX Utility Suite, using machine learning and intelligent agents to help you work smarter and achieve better results.

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