EV OPERATORS

The complete back-office solution for charging stations

UMAX for EV is a versatile and flexible software platform that supports EV operators to improve their efficiency, provide better customer service, and drive growth & margin.

Functionalities & Benefits

  • Effortlessly manage charging sessions, payments, customer information and operational metrics, even across multiple locations and different types of charging stations.

  • Get insights into margins per charging session and station based on dynamic pricing and costs. Share your margin with location owners, agents, and sales.

  • Expand your network strategically based on market input and traffic potential.

  • Provide excellent customer service and support across multiple channels & social networks. Resolve issues quickly thanks to a well-organized backoffice.

  • Optimize the performance of your charging stations with efficient monitoring and scheduled maintenance.

  • Simplify customer billing and payment processing to save time.

  • Maximize the capacity of your charging stations with the right marketing & loyalty programs.

  • Optimize your margins per charging session with dynamic pricing.

  • Offer flexible B2B pricing packages, tailored to the needs of your customers and market segments.

Integration with various systems & services

You can integrate UMAX for EV with various systems and services, improving efficiency, reducing costs and enhancing the customer experience. This includes integration with:

The complete back-office solution for charging stations
UMAX for EV is an all-in-one solution, fully integrated with Microsoft Dynamics 365 and highly scalable, making it perfect for your growing charging station operation business.

  • EV Charging Stations and Networks
    To manage charging transactions, collect charging data and automate billing processes.

  • Payment Platforms
    To process payments from EV users for charging services, subscriptions and other related charges.

  • Energy Providers
    To manage energy rates, receive consumption data and facilitate energy billing for EV charging sessions.

  • IoT Platforms
    To collect and analyze data from EV charging stations and vehicles to gain operational insights and plan maintenance.

  • Mobile Apps for EV users
    To find charging stations, start and stop charging sessions, make payments, and receive real-time information on availability and rates.

A UMAX for EV customer: Sparki

Sparki is a fast-growing EV operator whose mission is to build and operate Belgium’s most efficient, ultra-fast EV charging network in prime locations throughout the country.

Sparki chose Itineris for its expertise in robust and scalable platforms that empower energy providers to drive process automation and cost optimization. Other critical factors in the selection process included Itineris’ innovative 360° customer support environment, seamless integration with the CPO vendor, and the ability to provide near real-time visibility into the profitability of their EV Business.

sparki

Why UMAX for EV?

UMAX for EV makes your charging stations future-ready for success. It empowers your charging station operations to maximize utilization, optimize margins, and satisfy customers through a range of B2B pricing packages!

UMAX - CRM and ERP Solution for Utilities built on Microsoft Dynamics 365

UMAX for EV

UMAX for EV builds on Itineris’ extensive experience with utility-focused solutions and Microsoft Dynamics, tailoring it specifically to the needs of EV operators. This allows EV operators to benefit from scalability, flexibility and built-in security solutions. Moreover, you surf along with the many Microsoft developments in security, AI, machine learning, user interfacing etc.

The underlying infrastructure of Microsoft Dynamics offers a wide range of functionalities, including ERP, CRM, business intelligence and more, allowing companies to manage all their business processes from one integrated platform.

OUR SOLUTIONS

UMAX Utility Suite

Itineris’ UMAX Utility Suite is a flexible, AI-powered platform for utilities, combining CIS, CRM, ERP, and data solutions. It helps you streamline operations, deliver personalized customer experiences, and act on real-time insights, all seamlessly powered by Microsoft and Copilot.

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UMAX Customer Platform

At the core of our Utility Suite, the UMAX Customer Platform provides a robust set of modules designed to streamline operations, simplify processes, and elevate customer engagement.

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UMAX Real-Time

Leverage real-time data to optimize operations, enable dynamic pricing, manage imbalances, and run what-if simulations – supporting complex tariffs and the rollout of new products and services.

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UMAX Add-ons

Extend and enrich your UMAX experience with advanced capabilities that seamlessly integrate with the UMAX Customer Platform.

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UMAX & AI

AI and Microsoft Copilot are natively embedded in the UMAX Utility Suite, using machine learning and intelligent agents to help you work smarter and achieve better results.

Discover how we empower utilities to work smarter

Discover how we empower utilities to work smarter

A utility expert will be in touch shortly.