FEATURED ARTICLE
Itineris accelerates its growth strategy with Cobepa as the new majority shareholder
Itineris announces that Cobepa, a renowned long-term equity investor active in Belgium and the U.S., has acquired a majority stake in the company. This marks a significant milestone in Itineris’ journey to accelerate growth, expand its global reach, and further strengthen its leadership in advanced software solutions for utilities.
Industry insights
How the Internet of Things is a game changer for utilities
The Internet of Things (IoT) will revolutionize how customers interact with not only their devices, but also with you as a utility.
How utilities can leverage data and AI for quicker time to market and happier customers
Learn how you as an energy utility can leverage data and AI for quicker time to market and happier customers.
Why water utilities should embrace omnichannel communications
Learn how you as a water utility can provide your customers with many communication channels through one single experience.
Implementing a new CIS: 6 steps that will set you up for success
6 steps that will set Utilities up for success when implementing a new CIS.
Staying On-Premise or going to the cloud: how to make your decision?
What factors are influencing Utilities to move their CIS solutions from on-premise to the cloud?
Replacing your legacy CIS: 5 steps that will help you select the right CIS and vendor
The Customer Information System is the brain of a Utility. Replacing such a mission-critical system does not happen overnight and implementing new technology can be challenging, even daunting.
Company news
RWA celebrates digital transformation with successful go-live of UMAX CIS/CRM
RWA has successfully deployed its new Itineris CIS, CRM, customer self-service system, and the fully integrated Paymentus payment solution.
Itineris accelerates its growth strategy with Cobepa as the new majority shareholder
Cobepa, a renowned long-term equity investor active in Belgium and the U.S., has acquired a majority stake in the company.
Itineris strengthens Leadership Team to drive global growth and innovation
RWA Celebrates Digital Transformation with Successful Go-Live of UMAX CIS
Event calendar
TML Annual ConferenceOctober 29-31, 2025 in Fort Worth, Texas
We look forward to meeting you at TML Annual Conference on October 29-31, 2025 in Fort Worth, Texas
EMACS – The Customer Experience ConferenceOctober 14-16, 2025 in Dallas, Texas
We look forward to meeting you at the EMACS - The Customer Experience Conference on October 14-16, 2025 in Dallas, Texas
Meet us at CS Week
April 30 – May 2, 2024We are pleased to announce that we will be sponsoring CS Week, to be held from August 17-19.
