Solutions
UMAX Utility Suite
A set of CRM, CIS, ERP and Data solutions, specifically designed for utilities, on the powerful Microsoft platform. Seamlessly powered by AI and Microsoft Copilot.

UMAX Customer Platform
The core of our Utility Suite. It features a set of modules that help utilities streamline their business processes and boost customer engagement.

UMAX Real-Time
An advanced extension of the UMAX Customer Platform, enabling dynamic pricing, imbalance management, what-if simulations, and actionable insights.

UMAX Add-ons
Extend and enrich your UMAX experience with advanced capabilities that seamlessly integrate with the UMAX Customer Platform.

UMAX & AI
AI and Microsoft Copilot are natively embedded in the UMAX Utility Suite, using machine learning and intelligent agents to help you work smarter and achieve better results.
Services
Sectors
100% focused on utilities
Whether your utility provides electricity, gas, water, stormwater, wastewater/sewer services, or a combination of these, Itineris has an out-of-the-box solution tailored to meet your needs.

Energy Utilities
Provide outstanding customer service while keeping your cost to serve low.

Water Utilities
Customer centricity and cost-efficient operations to support sustainability challenges.

EV Operators
Improve their efficiency, provide better customer service, and drive growth & margin.
Platform
Customers
Company
Careers

UMAX SaaS go-live at DELTA NV lowers total cost to serve while enriching platform capabilities

DATE

May 18, 2016

Long-time Itineris customer and early UMAX adopter DELTA NV – The Multi-Service Utility has successfully implemented the new, cloud-based UMAX SaaS solution.

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Fort Worth Water Utility selects Itineris for replacement of customer information system
After a thorough evaluation of the leading utility Customer Information System (CIS) vendors, Fort Worth Water has selected UMAX to replace their aging legacy system.
Read the full article
UMAX CIS rollout propels the City of Dallas into a new era of digital transformation
The City of Dallas, Texas has gone live with their new UMAX CIS solution, on time and on budget.
Read the full article
Arizona Water Company advances enterprise transformation with a successful UMAX CIS launch
Arizona Water Company (AWC) has gone live with our UMAX solution.
Read the full article

Itineris & UMAX

Itineris develops and implements UMAX, a set of cloud-based solutions for utilities.

UMAX supports accurate conversion of meter readings to bills, with extensive customer and field service support capabilities.

The UMAX solutions are built on the Microsoft Dynamics 365 platform.

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Itineris Belgium (HQ)
Westrem Building
Kortrijksesteenweg 1144 A
9051 Sint-Denijs-Westrem (Ghent)
Belgium
T +32 9 386 01 02

Itineris Atlanta (USA)
600 Peachtree St. NE
Suite 2430
Atlanta, GA 30308
USA
T +1 678 894 2177

UMAX Utility Suite

UMAX Customer Platform

UMAX Real-Time

UMAX Add-ons

UMAX & AI

100% focused on utilities

Energy Utilities

Water Utilities

EV Operators

UMAX SaaS go-live at DELTA NV lowers total cost to serve while enriching platform capabilities

Continue Reading

Fort Worth Water Utility selects Itineris for replacement of customer information system

UMAX CIS rollout propels the City of Dallas into a new era of digital transformation

Arizona Water Company advances enterprise transformation with a successful UMAX CIS launch

Itineris & UMAX

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