Solutions
UMAX Utility Suite
A set of CRM, CIS, ERP and Data solutions, specifically designed for utilities, on the powerful Microsoft platform. Seamlessly powered by AI and Microsoft Copilot.

UMAX Customer Platform
The core of our Utility Suite. It features a set of modules that help utilities streamline their business processes and boost customer engagement.

UMAX Real-Time
An advanced extension of the UMAX Customer Platform, enabling dynamic pricing, imbalance management, what-if simulations, and actionable insights.

UMAX Add-ons
Extend and enrich your UMAX experience with advanced capabilities that seamlessly integrate with the UMAX Customer Platform.

UMAX & AI
AI and Microsoft Copilot are natively embedded in the UMAX Utility Suite, using machine learning and intelligent agents to help you work smarter and achieve better results.
Services
Sectors
100% focused on utilities
Whether your utility provides electricity, gas, water, stormwater, wastewater/sewer services, or a combination of these, Itineris has an out-of-the-box solution tailored to meet your needs.

Energy Utilities
Provide outstanding customer service while keeping your cost to serve low.

Water Utilities
Customer centricity and cost-efficient operations to support sustainability challenges.

EV Operators
Improve their efficiency, provide better customer service, and drive growth & margin.
Platform
Customers
Company
Careers
Careers at Itineris
Our teams across Europe & the UK, North America, and India work together every day to help energy and water utilities innovate. If you’re ready to make an impact, choose your region and explore the opportunities waiting for you at Itineris.

Europe & UK
Explore opportunities across our European offices.

North America
Join our growing team serving utilities across the US and Canada.

India
Help build the next generation of utility technology from our India hub.

How to improve Customer Experience in uncertain times

INTERVIEW: How can Utilities improve Customer Experience in uncertain times?

How can utilities redesign their customer retention strategies to reduce overall churn?

We recently joined a panel discussion at the Future of Utilities Summit during which Richard Rouse, Industry Solution Specialist at Microsoft & Kris Marlein, VP Integrated Utilities Europe and Tom Jenkins, UK Sales Manager at Itineris, shared their views.

Watch video

Let’s talk!

Please contact us today if you would like to know how we help Utilities to improve their customer experience.

Want to learn more about our solutions? Let’s talk!

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Continue Reading

CIOReview names Itineris among 20 most promising ERP solution providers 2017
CIOReview has named Itineris among its "20 Most Promising ERP Solution Providers of 2017.
Read the full article

Itineris & UMAX

Itineris develops and implements UMAX, a set of cloud-based solutions for utilities.

UMAX supports accurate conversion of meter readings to bills, with extensive customer and field service support capabilities.

The UMAX solutions are built on the Microsoft Dynamics 365 platform.

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Contact us

Itineris Belgium (HQ)
Westrem Building
Kortrijksesteenweg 1144 A
9051 Sint-Denijs-Westrem (Ghent)
Belgium
T +32 9 386 01 02

Itineris Atlanta (USA)
600 Peachtree St. NE
Suite 2430
Atlanta, GA 30308
USA
T +1 678 894 2177

UMAX Utility Suite

UMAX Customer Platform

UMAX Real-Time

UMAX Add-ons

UMAX & AI

100% focused on utilities

Energy Utilities

Water Utilities

EV Operators

Careers at Itineris

Europe & UK

North America

India